We recommend a Tap Card on every chair of a church auditorium. This helps to avoid the potential awkwardness of a guest needing to reach across a person next to them to access. It also allows you to avoid worrying about placement if your chairs are ever re-organized.

Tap products can be placed in your New Guest Connect area, Kids area, Lobby Cafe, as part membership class, and as follow-up to outreach events (such as Fall Festival, Easter egg hunt, Christmas, etc).

Tap technology (NFC) outperforms QR codes for every measurement of engagement (from giving to sign-ups) due to its ease of use, speed, and security. Tap technology offers a "tap and go" experience, requiring no special apps or camera alignment, making it more intuitive and convenient than scanning a QR code. Tap cards are also more flexible as you can change links in the VisitorReach dashboard without having to print new QR codes every time a link changes. You can also change the real-time based on who is in the room. For example, one link for Sunday services and a different link for your Men’s event or Pastors Conference.

Any IOS or Android phones with NFC chips (phones after the year 2018) are compatible with VisitorTap. Some android phones will require the NFC chip to be manually activated, but this is less common.  NFC chips are typically located at the top-back of an iPhone and in the middle-back of an android phone.

You can direct people to whatever best supports their next step. This could be a single action like a guest connect card, your online giving app, or an event sign-up. Or, you can create a landing page with a menu of links, using the Taptree tool, right in the VisitorReach Dashboard! Customize your Taptree with links to as many places as you want -  giving app, prayer request form, sermon notes, or upcoming events. You can easily change the menu of links anytime in your Dashboard.

Links are easy to update in the VisitorReach dashboard. Links are automatically updated so churches can do this real-time during a service and can change the links as the announcements change. Most churches build a tap.tree (landing page with a menu of links) that hosts all their important links to church events, giving platform and guest connect cards.

The VisitorReach Dashboard only works with VisitorReach tapcards. Tap cards provided by other companies are locked to those companies and can not be converted to other companies. Locked cards are important to prevent attempts to hack the cards.

Our cards are hard-coded, meaning the the transfer of information is not dependent on a live server, cell phone service, or wifi to function. That eliminates a huge category of potential risk.  Neither Wifi or cell phone service (like 4G, 5G, or LTE) directly impact tap cards.  NFC operates on a short-range, radio-frequency communication, and it does not require an internet connection or cellular service to function.

We recommend that a person uses a phone to confirm cards are connected to the VisitorReach Dashboard as soon as they arrive. Once that is confirmed, the card/sticker would only malfunction if it was tampered with or damaged in some way. Then, you would simply replace the card. This is why we recommend purchasing extra cards because accidents happen. If a card were ever physically damaged or lost—just like a QR code—it’s a simple replacement. No different than replacing a business card or a damaged sign.

Most often a card not working is due to user error - the link was entered incorrectly in the dashboard or the user tapped the card too quickly.

No! Your church can connect to any giving platform you prefer. If you ever decide to switch, just update the giving link in your Taptree and you’re all set.